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Moving a home or business from one location to another is like solving a puzzle, whether it’s a local or long distance. Carrying heavy bulky furniture, whose size or weight might call for brute strength, is just one piece of the puzzle. In fact, most items are medium-size boxes, chairs, and tables; items which don’t necessarily require a mover who is super strong or tall.

Of course, movers must be physically fit, which is why running the Watters Creek Trail (6 km) is a rite of passage for new Move With Marla team members.

Once on the job, movers realistically use just as much brain as brawn. Care and attention are needed for packing fragile or antique items. Strategic planning ensures that everything fits into the truck and won’t fall over when the truck moves. Mental endurance helps movers stay focused throughout long, challenging jobs.

The Best Movers Put Customers at Ease

Equally important is a mover’s emotional intelligence. Moving is among the most stressful life events. It ranks next to death, divorce, marriage, and the birth of a child. In fact, people are often moving because of one of these events, so the stress of moving can compound upon other stressors.

The best movers are able to imagine themselves in their customer’s situation. What’s the reason for the move? How can we lift some of the stress? Would it be appropriate to make a joke? How can we make this move the best experience it can possibly be?

Emotional intelligence is where the stereotype of the “male mover” can really fall apart. Generally, women excel in empathy. Women are simply very good at putting a customer at ease.